IS

GrisŽ, Mary-Liz

Topic Weight Topic Terms
0.212 group gss support groups systems brainstorming research process electronic members results paper effects individual ebs
0.167 information proximity message seeking perceived distance communication overload context geographic dispersed higher geographically task contexts
0.152 group support groups meeting gdss decision systems meetings technology study electronic ems task process communication
0.124 information processing needs based lead make exchange situation examined ownership analytical improved situations changes informational
0.124 outcomes theory nature interaction theoretical paradox versus interpersonal literature provides individual levels understanding dimensions addition

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Gallupe, R. Brent 1
electronic brainstorming 1 group support systems 1 information overload 1 Integrative Complexity Theory 1

Articles (1)

Information Overload: Addressing the Productivity Paradox in Face-to-Face Electronic Meetings. (Journal of Management Information Systems, 1999)
Authors: Abstract:
    The Electronic Brainstorming System (EBS) is a group support system (GSS) tool considered particularly productive in supporting idea generation. Unfortunately, as computer-supported groups are confronted with larger numbers of ideas and supporting comments to organize and evaluate, they may experience information overload. This study explores the problem of information overload within the context of an idea-organization task in a face-to-face electronic meeting. Integrative Complexity Theory provides the primary theoretical foundation, and an Information Overload Model for GSS is introduced. Results from a laboratory experiment provide support for the idea that effective GSS tools can be designed based on a theoretical understanding of information processing, in particular, how information is processed under conditions of high information load. Use of a GSS tool designed to regulate the flow of information, called an Idea Regulator, led subjects to organize ideas with higher levels of complexity, but they also reported higher levels of mental workload. This research suggests that particular attention to the problem of information overload, and research focused on finding theory-based solutions, can lead to more effective meetings.